Research-talking with others-Definition

It seemed obvious to me before beginning this course what research was and how to do it. Hadn't I done so much of it already in my undergraduate career? Well I guess I can say a resounding NO! I have to admit when I read Mann's book I think "Oh yeah I knew that", however had I used it or perfected it? Again a resounding NO! I learned a lot in American Studies about things called Oral Histories. It is very similar to what Mann is talking about when he discusses talking to others who are experts in their fields. The only difference is that Oral Histories are usually dealing with some major event and then interviewing a person who experienced it, like a survivor of 9/11. But Mann is suggesting to call someone who is an expert in or for whatever reason my have the information you are looking for or have answers to the questions you are asking. I have to admit I am one of those who would be in the category of being afraid to bother someone. I guess it would be a good exercise in getting outside of my box:-)